Does Alaska Airlines have a Refund Policy?

Yes. No one wishes to lose ticket value due to cancellations; however, there are circumstances when a scheduled Alaska flight journey must be canceled. So, to protect yourself from such scenarios, you need to have comprehensive knowledge of the Alaska Airlines Refund Policy. This will help you to protect your booking value and assist you in claiming a refund. 

What is the Alaska Airlines Refund Policy?

You have the freedom to request a refund till the date of departure. Alaska Airlines accepts refund requests on all fare types including basic or standard fare class. Let’s find the Alaska Airlines Refund Policy in detail through the following pointers: 

  • Full refunds are initiated by the airline if cancellation is requested within 24 hours of booking. 
  • For some specific fare routes, premium fare holders can secure a full refund even after 24 hours.
  • Your refund will be processed by the airline within 20 business days for cash payments and under 7 business days for credit card payments. 
  • Saver fare holders can not secure a full refund after 24 hours of flight bookings with Alaska Airlines.
  • Ticket cancellation made for one-year-old tickets does not guarantee a refund, according to the Alaska Airlines Refund Policy.
  • The airline may not offer refunds if your booking contains group travel, vacation packages, or special assistance services. Connect with the team for a more personalized answer to your queries. 

How to secure a full refund on Alaska Airlines tickets? 

When you make a refund request within 24 hours of reservation, and the departure date is seven or more days away, you have the opportunity to secure a full refund from Alaska Airlines. To qualify for Alaska Airlines' 24-Hour Refund Policy, you need to have booked tickets directly from the airline or through authorized counters. Once the free limit expires, you will need to pay cancellation fees to secure a refund. The charges will be determined after the final calculation; you may need to pay up to 90% of airfare as cancellation fees to secure your refund. 

Can you get an Alaska Airlines refund after 24 hours?

Yes. Alaska Airlines allows refunds even after the completion of a 24-hour risk-free period. For this, you will need to hold a premium fare ticket and submit a refund request by contacting the customer service team. You can request a refund online, but if you want in-person assistance, initiate the refund request through the Alaska Airlines customer service number 000 800 100 1051. 

Who qualifies for a refund if the flight is canceled by Alaska?

Every valid ticket holder qualifies for a refund if the following conditions are met:

  • Booking is made directly through Alaska Airlines.
  • The airline made a cancellation due to operational factors.
  • Alaska canceled your reservations due to overbooking. 

How to request a refund on Alaska Airlines tickets?

You can claim your refund by submitting a refund request via the official website, mobile app, customer service number, helpdesk, or dedicated offices. Select the method that is convenient for you and submit the request as soon as possible. Let’s dive in and request a refund by following the steps mentioned here:

Online (Website or Mobile App)

  • Complete the login procedure using
    • Username
    • Password
  • On the homepage, tap on the Manage My Booking tab.
  • Enter the confirmation code and your last name.
  • Select the appropriate journey.
  • Tap on the Cancel tab.
  • Select the reason for cancellation.
  • The system will calculate the refund amount after deducting the Alaska Airlines cancellation fees (if any).
  • In the end, you will refund the reference number and save it for future reference.

Via Alaska Customer Service

  • Reach the assigned team through the Alaska customer service number 000 800 100 1051.
  • Follow IVR prompts and get connected to available agents. 
  • You can also change the language by pressing the appropriate key.
  • Connect with the customer service team and ask them to submit an Alaska Airlines Refund Request.
  • Alaska’s travel representative will help you using your confirmation code and family name.
  • The agent will check your fare eligibility and act on your request quite efficiently. 
  • Alaska will deduct cancellation fees from the total airfare to finalize your refund value. 

At the Departure Counter 

The last and most conventional way to request a refund is at the departure counter. Reach the counter at least 90 minutes earlier and ask the agent to initiate the cancellation process on your behalf. Along with other essential documents, submit all required documents, such as your passport ID number or any government-approved tickets. In case you have any doubts, consult the team immediately and solve your concerns.


Check your eligibility before requesting a refund with Alaska Airlines. Connect with the customer service team for more information based on your fare type, time of request, and flight type. Proper knowledge of the Alaska Airlines Refund Policy will help you make a more informed decision and secure a refund wisely. 

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